Dedicated offshore teams
Build a dedicated offshore team for ongoing engineering, customer support or back-office work. TrivianEdge recruits, onboards and supports the team.
Scope your offshore teamWhere this fits
Build capacity for a function that needs ongoing support.
Engineering
Build a team around a product backlog, with roles and working hours agreed up front.
Customer support
Staff an offshore team around your channels, coverage hours, and escalation process.
Back-office operations
Build a team around repeatable workflows, with clear handoffs and reporting.
Client work · Keynotive
Two offshore teams supporting one growth function
TrivianEdge set up one team for outbound calling and another for email and sign-up generation. They worked in parallel as an extension of Keynotive’s existing growth function.
Read the Keynotive case study
How the engagement works
- 01
Scope the team
Agree on the function, roles, working hours and what a good handoff looks like.
- 02
Recruit and onboard
We source and screen candidates and coordinate onboarding and local payroll through in-country partners.
- 03
Run the engagement
Agree on day-to-day ownership and reporting. For a managed business function, explore our business process outsourcing service.